Frequently Asked Questions
Everything you need to know about renting at Mocksville's newest self storage: how online rental works, your gate code, locks, the current offer, sizes, parking, insurance, and how to find us. Can't find it here? Call (336) 750-6492 or email support@601selfstorage.com.
Getting started
Is there an office?
No. 601 Self Storage is fully automated. You rent online, choose your own gate code during checkout, and can move in the same day. If you need a person, call (336) 750-6492 or email support@601selfstorage.com.
How do I rent a unit or parking stall?
Go to Units & Prices, pick your unit or stall, and complete checkout on your phone or computer. You enter your details, sign the lease digitally, choose your gate code, and pay. It takes about five minutes, and your lock is included.
Do I sign a lease?
Yes. The lease is part of the online checkout, and you sign it digitally. A copy is emailed to you when you finish.
What do I need to rent?
A credit or debit card, your email address and mobile number, and a valid photo ID. For parking, you will also need the vehicle's current registration and proof of insurance.
How soon can I move in?
As soon as your checkout is complete. Your gate code works immediately, 24 hours a day.
Gate code and access
How do I get my gate code?
You pick it yourself during checkout. Choose any code you like; if someone already has it, you will be asked to pick another. It works at the keypad as soon as your rental is complete.
Can I change my gate code later?
Yes. Call (336) 750-6492 or email support@601selfstorage.com and we'll change it for you.
When can I get to my unit?
Any time. The gate is open to tenants 24 hours a day, 7 days a week, with your code.
How do I get into the climate-controlled building?
Enter the same gate code at the keypad beside the building door. Inside, the hallways are lit, and every unit is on the ground floor. Interior units use the same gate code. You'll use that same code you selected at checkout.
Where is the entrance?
Turn in at the blue 601 Self Storage sign on US-601 N. The keypad gate is straight ahead at the end of the short driveway.
Locks and the move-in fee
Can I use my own lock?
No. Every unit uses the lock we provide, and you can't use locks from home. Your lock is included in the $24.99 move-in fee, so you don't need to buy one. This corporate policy ensures quality, safety, and consistency.
How do I get my lock?
Your lock is waiting inside your unit when you arrive. If it is not there, please call or email us for support.
What does the move-in fee cover?
Your lock and your account setup. It is $24.99, charged once at checkout. There are no other move-in fees.
Is there a move-in fee for parking?
No. The $24.99 is charged at checkout and refunded in full to your card. Refunds typically appear within a few business days, depending on your bank.
The current offer and billing
What is the current offer?
Our grand opening offer: the rest of this month and all of next month are free. At checkout, you pay one month of rent plus the $24.99 move-in fee, which covers your third month and your lock. Your next bill is the first of calendar month four. Three-month minimum commitment. It applies automatically to storage units and parking.
Can you give me an example?
Move in on the 20th. The rest of that month is free, all of next month is free, and today you pay your third month plus $24.99. Nothing else is due until the first of the following month.
Do I have to commit to three months?
The offer applies automatically, and it requires a three-month minimum. If you would rather rent without the three-month minimum, call (336) 750-6492 or email support@601selfstorage.com before you check out, and we will set that up for you at the standard monthly rate.
Will this offer always be available?
No. This is a grand opening special. We run different offers at different times, and they change. Right now, this is the strongest offer in the Mocksville area, and it is locked in for anyone who moves in while it is running.
When is rent due?
On the 1st of each month. Your online account lets you pay, set up autopay, and see your history. Autopay is required for the current offer and begins in month four.
What happens if I miss a payment?
If you fall into the delinquency period, your gate code is paused until you pay the balance, and late fees apply as described in your lease. Pay online any time under Pay My Bill to restore access. Your lease agreement includes the delinquency explanation with details regarding late fees and subsequent fees.
Can I leave after three months?
Yes. After the three-month minimum, you are month-to-month. Give us notice per your lease, and you can move out at any time
Sizes and climate control
What sizes do you have?
Storage units range from 5x5 to 10x30, and parking stalls are 10x20, 10x30, and 12x40. The Size Guide shows what fits in each.
What is the difference between climate-controlled and drive-up?
Climate-controlled units are inside the building in a lit hallway, and the building is kept within a comfortable temperature and humidity range year-round. Drive-up units open straight onto the paved aisle, so you back your vehicle up to the door and unload.
Which one should I choose?
Climate-controlled for furniture, mattresses, electronics, photos, documents, clothing, and anything else that does not like North Carolina humidity. Drive-up for tools, equipment, outdoor gear, and anything you load and unload often.
Can I see a unit before I rent?
The photos on this site are our actual units, taken in 2026. Every unit is new, so what you see is what you get. If you would like to walk through one in person, call or email us, and we will arrange it.
Do you offer business storage?
Yes. Our 10x20 and 10x30 drive-up units work well for inventory, equipment, and contractor tools, with 24/7 access and a paved aisle wide enough for a box truck.
Parking
What parking sizes do you have?
10x20 ($55/mo.) for cars, pickups, utility trailers, and boats up to about 16 feet on the trailer. 10x30 ($75/mo.) for boats up to about 24 feet, pontoons, and travel trailers or campers up to about 28 feet overall. 12x40 ($89/mo.) for Class A motorhomes, fifth wheels, and toy haulers up to 40 feet, with two extra feet of width for slide-outs and mirrors.
How do I know which stall I need?
Measure overall length, hitch to bumper. If you are between sizes, take the larger stall.
What do I need to park here?
The vehicle's current registration and proof of insurance. Parking is for operable, registered vehicles, boats, and trailers only. We also offer additional insurance if desired.
Is the parking covered or paved?
No. Stalls are uncovered, on gravel, inside the fenced and gated lot.
Does the current offer apply to parking?
Yes. The rest of this month and all of next month are free, and the move-in fee is fully refunded for all parking customers.
Insurance
Do I need insurance?
No. Protection plans are offered during checkout, but they are optional. Some homeowners' and renters' policies already cover stored belongings; check yours first.
Can I choose how much coverage I get?
Yes. You pick the coverage level that fits what you are storing, and the monthly cost is shown before you commit.
What does a protection plan cover?
Your stored belongings against events like fire, theft, and water damage, up to the coverage level you choose. Plan details are shown at checkout.
Location and the facility
Where is 601 Self Storage?
4748 US-601 N, Mocksville, NC 27028, on US 601 right at the US 801 intersection, right next to the Dollar General. Tap Get Directions for turn-by-turn directions from wherever you are.
How do I get there?
From Mocksville, take US-601 N toward Yadkinville; we are on the right just past 801. From Advance or Bermuda Run, take NC-801 N to US-601; we are on the right at the intersection. From Yadkinville, take US-601 S toward Mocksville; we are on the left. From Clemmons, take US-158 W to NC-801 S, then right on US-601 N.
Is there self-storage near Advance, Bermuda Run, or Clemmons?
Yes. We are about 20 minutes from Advance and Bermuda Run via NC-801 and about 15 minutes from Clemmons, on the same road you already take to Mocksville.
Where can I get boxes, tape, and packing supplies?
The Dollar General next door carries boxes, tape, bubble wrap, trash bags, and cleaning supplies, so you can pick up what you forgot without leaving the property. We do not sell supplies on site.
Do you rent moving trucks?
No. Any rental truck or trailer can pull in, and our paved aisles are wide enough to maneuver a 26-foot truck. Dollies are available on site.
Is the facility new?
Yes. 601 Self Storage opened in 2026. The doors, floors, lighting, fence, gate, and cameras are all new.
How is the facility secured?
A full perimeter fence, a keypad-controlled gate, video security, and building lighting. Only tenants with a current gate code can enter. The facility is kept clean with professional pest control.
What can I not store?
Anything flammable or hazardous (fuel, propane, paint, chemicals), perishable food, plants or animals, and anything illegal. Vehicles must be operable, registered, and insured. Full details are in your lease.
How do I reach a person?
Call (336) 750-6492 or email support@601selfstorage.com. The facility itself has no on-site office.